Customer reviews and real stories
See how our stairlifts help people stay independent, connected and confident at home - so they can enjoy the life upstairs

Featured customer story
Watch how a stairlift helped Brian continue enjoying the life upstairs and share meaningful moments with his son.
In 2024, Brian, aged 91, moved to live alongside his son David on a smallholding in rural Mid Wales.
While his new annex was designed to meet his everyday needs on one level, the first floor held something special - a model railway, built as a shared space for father and son to enjoy together.
With limited mobility, accessing this space would have been difficult. A Stannah stairlift made it possible for Brian to safely reach the upper floor, not out of necessity, but to continue enjoying the life upstairs with his son, sharing a lifelong passion.
The result wasn’t just improved access, but the ability to enjoy everyday moments - from running the trains to simply spending time together in a space full of meaning.
This story is a reminder that a stairlift isn’t just about getting from A to B. It’s about continuing to enjoy the life upstairs, in the way that matters most.
What our customers say
We’re proud of the feedback we receive from customers across the UK - from first enquiry through to installation and ongoing support, helping more people enjoy the life upstairs.
Featured customer story
How a homelift transformed life after a cancer diagnosis
After moving 33 times throughout her life, Penny Scott found her forever home, but a blood cancer diagnosis made navigating its stairs physically exhausting. This loss of independence frustrated Penny and caused her husband, Andy, constant worry. Because their narrow staircase couldn't accommodate a traditional stairlift, the couple researched solutions for a year before installing a Stannah homelift.
The lift completely transformed their lives, allowing Penny to move between floors independently and save her energy for activities like cooking. It restored a sense of calm to their household, giving Andy peace of mind when away and freeing Penny from the frustration of constantly asking for help. It also seamlessly integrated into their home's architecture, doubling as a practical tool for carrying heavy groceries and luggage.
Now passionate advocates for proactive home adaptation, the Scotts urge others not to wait until a crisis to act. They emphasise that a homelift doesn't reduce capability, but rather protects dignity and independence. For Penny and Andy, the lift has future-proofed their home, providing the emotional relief of knowing they can live out their lives there comfortably and securely.

More than just a stairlift
Every home and every customer is different. But the impact is often the same - greater independence, peace of mind, and the confidence to keep living life on your terms.
Ready to explore your options?
Our team is here to help you find the right solution for your home and needs so you can enjoy the life upstairs.



